Terms of service

These Terms of Service govern your use of the Sutton Lane Co. website and your purchase of products from us. By using this website or placing an order, you agree to these terms and to our Privacy, Shipping, and Return and Refund policies.

Online store and eligibility

You may use this website only for lawful purposes. You must be able to enter into a binding agreement in your place of residence to place an order.

Product information

We work to display product descriptions, colors, measurements, and images accurately. Screen settings and normal production variation may cause slight differences. Please review product details and size information before ordering.

Orders, pricing, and payment

Prices and product availability may change without notice. We may refuse or cancel an order when information is inaccurate, payment cannot be verified, a product is unavailable, or we reasonably suspect fraud or misuse. If we cancel a paid order, we will refund the amount charged.

Product fulfillment

Products may be made to order or fulfilled by independent brand partners. Orders can enter production or partner fulfillment soon after purchase, so cancellation or change requests are not guaranteed once processing has begun. A single order may arrive in separate packages, and shipping estimates are not guaranteed delivery dates.

Returns and refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy. Nothing in these terms limits rights that cannot lawfully be waived.

Intellectual property

The Sutton Lane Co. name, branding, website content, product designs, photographs, graphics, and text are owned by or licensed to Sutton Lane Co. and may not be copied, reproduced, or used commercially without permission.

Prohibited use

You may not misuse the website, interfere with its security or operation, submit unlawful or harmful content, attempt unauthorized access, or use our content or services to violate another person’s rights.

Third-party services

Our store is hosted by Shopify and may use third-party payment, shipping, analytics, and production services. Those providers may process information as described in our Privacy Policy.

Disclaimers and limitation of liability

To the fullest extent permitted by law, the website and services are provided without warranties beyond those expressly stated. Sutton Lane Co. is not liable for indirect, incidental, or consequential losses arising from use of the website or products. Some jurisdictions do not allow certain limitations, so these limits may not apply to you.

Changes

We may update these terms from time to time by posting a revised version on this page. Continued use of the website after an update means you accept the revised terms.